Hardwood FAQ/Terms of Service | Pink Flamingo Home Services, LLC

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Screen & Recoat Hardwood Floors – FAQ

What is a screen and recoat?

A screen and recoat (also called buff and coat) is a maintenance process that refreshes your hardwood floors. We lightly abrade the existing finish and apply a new protective topcoat—restoring shine and extending the life of your floors without sanding down to bare wood.

How is screen and recoat different from full refinishing?

Screen and recoat only treats the top layer of finish, while full refinishing sands the wood down completely. If your floors have deep scratches, stains, or bare wood, full refinishing may be necessary. For light wear and dullness, screen and recoat is the faster and more affordable option.

How do I know if my floors are a good candidate?

Your floors are a good fit if they:

Have light scratches or dullness
Still have a consistent finish (no exposed wood)
Don’t have deep gouges or heavy damage

If you’re unsure, we can inspect your floors and recommend the best option.

How long does the process take?

Most screen and recoat jobs are completed in one day, depending on the size of the space. Floors are typically walkable within a few hours.

How long before I can walk on my floors?

Light foot traffic: 4–6 hours
Normal use: 24 hours
Furniture replacement: 24–48 hours
Rugs: Wait 5–7 days for proper curing

Will there be dust or strong odors?

There is very minimal dust since no heavy sanding is involved. Odor depends on the finish:

Water-based finishes: low odor

Can all hardwood floors be screened and recoated?

Not always. This process may not work if:

Wax or oil-based cleaners have been used (can prevent adhesion)
The finish is peeling or worn through to bare wood
Floors have been previously treated with incompatible coatings

We’ll test and verify before starting.

What types of finishes can you apply?

We offer:

Water-based polyurethane (fast-drying, clear finish)
Multiple sheen levels: matte, satin, semi-gloss, and gloss

Do I need to move furniture before service?

Yes, the space should be cleared of furniture and rugs before we arrive. If needed, ask about assistance options.

How much does screen and recoat cost?

Pricing depends on square footage, floor condition, and finish type. Contact us for a free estimate tailored to your home.

Do you offer screen and recoat services in my area?

We provide hardwood floor screen and recoat services throughout Cleveland, Sandusky, and surrounding Northeast Ohio communities.

How do I get started?

Call us or request a quote online to schedule your hardwood floor evaluation and get expert recommendations.

Terms of Service

Hardwood Floor Screen & Recoat / Buffing Services

Last Updated: April 2026

These Terms of Service (“Agreement”) govern all hardwood floor screen and recoat (buffing) services provided by [Your Company Name] (“Company,” “we,” “us,” or “our”) to the customer (“Client,” “you,” or “your”). By scheduling or accepting service, you agree to the following terms.

1. Scope of Services

Screen and recoat (buffing) is a maintenance service that includes:

Light abrasion (screening/buffing) of the existing finish
Cleaning and preparation of the floor surface
Application of one or more coats of polyurethane finish

This service does NOT include:

Sanding down to bare wood
Repair of deep scratches, gouges, stains, or pet damage
Color/stain changes
Structural floor repairs

If floors require full refinishing, we will notify you before proceeding.

2. Floor Condition & Suitability

Client acknowledges:

Floors must have an intact, compatible finish for proper adhesion
Floors previously treated with wax, oil soaps, or certain cleaners may not accept a new coating
The Company may perform an adhesion test prior to service

No Guarantee of Results:
Due to variables such as prior finishes, wear patterns, wood species, and environmental conditions, results may vary. The Company does not guarantee a completely uniform or flawless appearance.

3. Preparation Responsibilities

Client agrees to:

Remove all furniture, rugs, and personal items prior to service unless otherwise agreed in writing
Ensure the work area is accessible and free of obstructions
Secure pets and ensure children are kept away from work areas
Disclose any prior treatments (wax, oils, coatings, etc.)

Failure to properly prepare the space may result in delays or additional charges.

4. Dry Time & Curing

Client understands:

Floors may be walked on lightly within 4–6 hours unless otherwise instructed
Full cure time may take 3–7 days, depending on the finish used
Rugs, furniture, and heavy traffic should be avoided during the curing period

The Company is not responsible for damage caused by failure to follow post-service care instructions.

5. Environmental Conditions

Proper results depend on indoor conditions. Client agrees to maintain:

Temperature between 60–80°F
Humidity levels appropriate for hardwood flooring

The Company is not responsible for issues caused by improper environmental conditions (e.g., excessive humidity, dryness, or temperature fluctuations).

6. Limitations & Risks

Client acknowledges the following risks:

Minor dust may occur despite precautions
Existing scratches, dents, stains, or discoloration may remain visible
Finish adhesion may fail due to prior treatments or unknown contaminants
Variations in sheen or appearance may occur

The Company is not liable for pre-existing floor conditions or imperfections.

7. Payment Terms

Payment is due upon completion unless otherwise agreed in writing
Deposits may be required to secure scheduling
Late payments may incur additional fees

Accepted payment methods: [Cash, Check payable to Pink Flamingo Home Services, LLC, or Credit Card]

8. Cancellations & Rescheduling

Cancellations must be made at least 48 hours in advance
Late cancellations may result in a cancellation fee
The Company reserves the right to reschedule due to weather, emergencies, or unforeseen circumstances

9. Warranty & Disclaimer

Screen and recoat services are provided “as is” with no guarantee of longevity beyond typical wear expectations
No warranty is provided against:
- Normal wear and tear
- Scratches from pets, furniture, or foot traffic
- Damage from moisture or improper cleaning

Any manufacturer warranties on finishes may apply separately.

10. Limitation of Liability

To the fullest extent permitted by law:

The Company shall not be liable for indirect, incidental, or consequential damages
Liability is limited to the total amount paid for the services provided

11. Post-Service Care